GoldMine Literature

Enquiry Form | Help | Site Map | Contact Us | Home

RESOURCES

Complimentary Products

Tele-Support Helpdesk

Take Control of Your Calls With

"Setting a New Standard for Customer Service and Customer Relationship Tools"

With instant Enquiry Tracking and Real-Time Call Forwarding, Tele-Support Helpdesk will provide the basis of what is an invaluable CRM Helpdesk application. Furthermore the latest version 3.0 offers integration into ACT! and GoldMine as well as being a stand alone application in it's own right.

Highlights of other features include;
	Contract & Pre-Paid Support Tracking
	User Defined Fields
	Priority Escalation System
	Enquiry Queue Screen
	HOT TIPS Publisher
	Report Writer with Management Reports

The Tele-Support HelpDesk Full Evaluation Program (approx 52 megabytes) is the actual HelpDesk full featured program, 10 users, but limited to a 30 day trial test. It will allow you to fully explore and test how Tele-Support can be helpful in your business as well as your clients.

To view an interactive video demonstration that takes you through the complete cycle of HelpDesk and its features. This is highly recommended as a first look at Tele-Support HelpDesk. The Interactive Video Demo utilizes a series of live screen demonstrations and requires a web browser with ability to run Macromedia flash files (most version of Microsoft Windows now contain this ability).

The video may also be downloaded as a self extracting EXE file.

Please feel free to download the evaluation and contact us with any questions regarding the full features and benefits of Tele-Support Helpdesk at sales@asap-group.com or call +44 (0) 870 7668561

Back to GoldMine

Take Control of Your Calls With

"Setting a New Standard for Customer Service and Customer Relationship Tools"

Highlights of other features include;